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Enhancing Customer Service with Multi-Factor Authentication (MFA) | Improve Customer Service with Multi-Factor Authentication (MFA)

Enhancing Customer Service with Multi-Factor Authentication (MFA) | Improve Customer Service with Multi-Factor Authentication (MFA)

20th Jul 2023

When a customer needs help and reaches out to your call center, how does your team make sure that they are speaking to the account holder and not someone who’s attempting to defraud you or your … read more
Google’s Passkeys Are a Step in the Right Direction | Google’s Passkeys & Hardware Keys: A New Era of Security

Google’s Passkeys Are a Step in the Right Direction | Google’s Passkeys & Hardware Keys: A New Era of Security

Posted by Adam Lowe, Ph.D., Chief Product & Innovation Officer, Arculus on 31st May 2023

The death of the password is one step closer now that Google & Apple have unlocked the realm of passkey authentication for their user base, providing millions of people a greater degree of account … read more
The Future of Digital Authentication: Consumers Are Passing on Passwords

The Future of Digital Authentication: Consumers Are Passing on Passwords

Posted by Adam Lowe, PhD, Chief Product and Innovation Officer, Arculus on 24th Apr 2023

Passwords are a problem, and if you’re running a business that requires user authentication, it’s your reputation on the line when hackers and fraudsters have your business in their crossh … read more
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